Privacy

Delete your data

This page explains how to delete the information Rosie's Bakery: Merge & Story keeps about you, and what happens when you do. Rosie's Bakery does not use accounts or passwords; your data is linked to an anonymous player ID.

Option 1: in the game

Open Rosie's Bakery and go to Settings.
Tap Delete my data and confirm.
We delete your cloud save and your game statistics linked to your player ID within 30 days, and the game starts fresh on that phone.

Option 2: by email

Note your player ID from the game's Settings. If you can't open the game any more, tell us roughly when you last played and on which phone, and we'll do our best to find it.
Email support@rosiesbakery.co.za with the subject "Delete my data" and include your player ID.
We confirm by email, then delete your data within 30 days.

Option 3: just your phone

Deleting the app removes all progress stored on your phone. If you never turned on cloud save, that is everything except the items below.

What we delete, and what we must keep

Data	What happens
Cloud save (your bakery, items and settings)	Deleted
Game statistics and crash reports linked to your player ID	Deleted
Support emails	Deleted, unless you ask us to keep helping you
Purchase records	Kept only as long as tax and accounting law requires (usually 5 to 7 years), then deleted. Apple and Google also keep their own records of your purchases.
Advertising data held by Google AdMob	Controlled by Google. Reset or delete your advertising ID in your phone's settings, and see myadcenter.google.com.

Deleting your data can't be undone, and gems or purchases linked to the deleted save can't be brought back, although store purchases like the Baker's Pass can still be restored from the Shop. To stop being charged for the Baker's Pass, cancel it in your App Store or Google Play subscriptions; deleting data or the app does not cancel it.